Rentals and Property Management

We manage over 200 rental properties, including holiday home and unit rentals.  Three staff work full-time to ensure property owners can relax knowing their property is well maintained and rent is collected promptly.  

Our computerised inventory management system allows us to keep a close watch on rental payments, scheduled maintenance and property inspections.

Click on one of the buttons to search our online rentals database, or read our Property Management Prospectus below.
Property Management Prospectus

TABLE OF CONTENTS

1.00 Pre-Tenancy
2.00 Tenancy Applications
3.00 Tenancy Agreement
4.00 Rental Bond
5.00 Payment of Accounts
6.00 Disbursement of Rental Monies
7.00 Standard Charges
8.00 Routine Inspections
9.00 Rental Arrears Report
10.00 Occupancy
11.00 REIQ Membership
12.00 Insurance
13.00 What makes Jim Lilley different?
14.00 Conclusion

Disclaimer: "The information contained herein or any information given orally is given without any representation on our part of our employees as to its truth or accuracy. To the extent permitted by law no responsibility is accepted in relation to such information. All interested parties should make their own enquiries and obtain their own independent advice in order to verify the information."


WE WORK FOR YOU

The following information outlines the services provided in our Property Management Agreement.

Pre – Tenancy

Upon commencement of our Agreement, we will conduct a thorough inspection of your rental property and prepare a detailed Condition Report of the House/Unit and surrounding gardens.

Advertising will commence immediately in the "Sunshine Coast Daily" and a photograph of the premises will be placed in our window display.

Tenancy Applications

All applications for tenancy are thoroughly reviewed which include Tenancy Information Centre of Australia (TICA), a national database of defaulting tenants. TICA now has a total coverage of Australia and New Zealand. References from prior landlords and workplace are also carefully checked.

Jim Lilley Real Estate is a participating member of TICA and every application we receive is checked with TICA before any further processing is conducted.

Upon suitable application, we will immediately notify you to confirm that you are in agreement with the arrangements. A deposit is always taken from prospective tenants to hold over the property.

At commencement of tenancy two (2) weeks rent is payable in advance together with bond monies calculated at the equivalent of 4 week’s rent.

Residential Tenancy Agreement

Generally, a standard Residential Tenancy Agreement is entered into with the tenants, for a period of six (6) months, with an option to renew after this time unless the Landlords requirements are otherwise. All Agreements are in writing.

Rental Bond

The maximum amount of Rental Bond allowable is an amount equal to four (4) weeks rental. This amount must be lodged with the Residential Tenancies Authority of Queensland. Under Management terms, it is the responsibility of the Agent to lodge the Bond with the Residential Tenancies Authority.

Payments of Accounts

Our agreement makes provision for Jim Lilley Real Estate to pay all accounts pertaining to the property, direct from your rental monies held.

Should you wish us to attend to these matters you need only to notify the relevant authorities in writing and instruct us to proceed on your behalf.

Disbursement of Rental Monies

Statements of Account showing all transactions are printed at the end of each month. A cheque for the balance is either posted direct to you, or banked into your nominated account at the end of the month.

Most Landlords enjoy the convenience of having instant access to their money and take advantage of our services and have their money forwarded direct to their bank account by EFT.

To take advantage of this service simply supply us with your bank details ………and we will do the rest.

Standard Charges

The following scale shows our standard charges:

A. A letting fee equivalent to one weeks rental plus GST is applied. This is applied for our efforts in finding a suitable tenant when the property becomes vacant.

B. A Management fee of 8.5% plus 10% GST of total rental monies collected.

C. A flat rate of $5.50 per month inclusive of GST for Administration and mail outs.

Management fee includes all advertising charges, any lease renewals to court proceedings if required during tenancies.

Remember - Property Management Fees are Tax Deductible.

Routine Inspections

We conduct inspections at four (4) monthly intervals.

During the course of each routine inspection we often take photographs of the property along with detailed inspection reports, which are forwarded to the Landlord.

Rental Arrears Report

Rental arrears reports are prepared daily to ensure that rental payments are kept up to date.

As a start to our arrears control system our staff check the arrears status report daily. Each tenant on the report is phoned and asked/encouraged (depending on how far they are in arrears) to pay their rent. We have found this approach has met with outstanding success.

Of course there will always be those tenants who still refuse to pay in these instances we send out the Notice to Remedy Breach and then Notice to Leave if required.

We are finding that tenants are becoming more aware that they will be listed on the TICA database if they do not meet their commitments.

Occupancy

The letting of your property is vitally important to us.

In the event a tenant vacates your property, we undertake to provide you with a weekly update report that outlines the actions we are taking to relet your property.

Our Property Management team works diligently to ensure that all properties are properly tenanted.

We are proud that our vacancy rates are consistently low…..

R.E.I.Q. Membership

Jim Lilley Real Estate is a registered member of the Real Estate Institute of Queensland.

All Property Managers employed are fully licensed, with a wide range of experience including mediation’s and Small Claims Tribunal

Under the new Residential Tenancies Act 1994, a great deal of emphasis has been placed upon the use of the mediation as a means of dispute resolution.

An average mediation with the Rental Tenancies Authority takes approximately 2 hours plus the time spent in research and preparation. The trained staff at Jim Lilley Real Estate have the skills and ability to attend mediation on behalf of our Landlords.

Insurance

Every Landlords fear is the “tenant from hell” who wilfully damages his property. Despite our strict scrutiny of our tenant references it is still possible for a tenant to damage your investment.

We strongly urge all Landlords to consider taking out a Landlords Protection Insurance Policy and we invite you to discuss this matter with a member of our trained staff.

We strongly urge all Landlords to avail themselves of this service and we invite you to discuss this matter with a member of our trained staff.

SO WHAT MAKES JIM LILLEY REAL ESTATE DIFFERENT ?

Efficient courteous staff, all of whom have received the latest REIQ training and using specialised computer software means that tenants are handled quickly and professionally. Problems are attended to promptly and tenants have demonstrated a preference in dealing with us.

Our Modern Offices are located in Moffat Beach and hours of business are very extensive, making it easier for access for both landlords, tenants and potential applicants.

Attractive and bright window displays always draw attention to our properties and many rental placements are a result of our window cards.

New and innovative marketing for tenants in the Sunshine Coast Daily ensures our advertisements are well read and stand out from the crowd. This ensures that along with a steady stream of "walk-in" tenants, we receive numerous phone enquires for our rental properties, enabling Jim Lilley Real Estate to select the best possible tenant for your property.

The right advice is essential to ensure your rental investment property is priced correctly for the market. Our trained staff are assessing the letting properties on a daily basis and have the market knowledge to ensure your property is priced correctly. Remember you are better off with a paying tenant on a reduced rent than allowing your property to sit empty and lose income.

Our attitude to investment property management is to maximise your annual return.

In Conclusion

We sincerely hope that the information provided herein has convinced you that Jim Lilley Real Estate is the right choice to manage your rental property.

Please do not hesitate to contact us if there is any further information we can give you.You have made the right decision to have Jim Lilley Real Estate manage your investment.